Return & Refund Policy

Our return and refund process is handled according to the conditions below:

Cash on Delivery (COD) Orders
Cash on Delivery orders are eligible for returns and refunds subject to policy conditions.

Return Eligibility
Returns are automatically accepted if the request is submitted within 7 days of delivery and the item meets the following conditions:

• Item is unused and unwashed

• Original tags and packaging are attached

• Item is in its original condition

Return requests may be approved for:

• Wrong item received

• Damaged or defective item

• Size-related issues (subject to stock availability)

• Missing item(s) in the package

Refund Process
After the returned product is received and inspected, approved refunds for Cash on Delivery orders will be automatically processed through a bank transfer or mobile wallet account provided by the customer.

Refund processing time: 5–10 business days

Non-Eligible Returns
The following items are not eligible for return or refund:

• Used or washed products

• Items without original tags or packaging

• Products damaged after delivery

• Sale or discounted products (if applicable)

Policy Updates
This policy may be updated or modified without prior notice.